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| How do I get start? First you must register a domain name before you can host your site. I suggest you register your domain name with Hostway.com only $6.95 a year. After you buy a domain name you can make a seletion on with hosting plan you want to buy, click on order link to complete the order form you will redirect to the payment page just click on the payment link you will direct to the secure payment page. The payment you make is 100% secure! |
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| How visitor can saw my site? You must upload your main page to the public_html directory via FTP eg.WS_FTP program or login to your cpanel control panel selete file manager and upload your file to the directory you seleted via browser. You must rename your main page to index.html or index.htm |
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| How much time will it take to setup my account? Your account will be setup within 24 hours since your order. |
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| What is the Nameserver (DNS) information? ns3.ich-1.com
ns4.ich-1.com |
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| Is it possible to host more then one domain name on my server? Yes, All our plans come with multi domain hosting features. |
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| Do you support MySQL? Yes all our packages come with mysql support! |
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| FTP Support? All the accounts supports File Transfer Protocol (FTP). FTP is used to move files (upload) to your hosting account from another computer. |
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| Can I get custom price from you? Yes. Please contact us at: wcwong8[at]intelweb.biz |
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| Does intelweb.biz allow adult and gambling content? No, we do not accept adult sites and gambling sites! |
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| Can I use International domain names? Yes, we can host any of your international domains. All webmasters from all countries are welcome! |
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| What methods of payment can I arrange with intelweb.biz? We only accept the following payment: all major credit cards- Amex,Bravo,Carte,Master Debit,Novus,Visa,Paypal |
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| Does my service get a control panel? Yes, each hosting account receives cPanel for a control panel. All reseller accounts will be given the modified WHM (Web Host Manager) reseller version for the ability to add accounts. |
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| What if my service gets hacked or attacked? We can perform a number of options for you based upon the severity of the situation. Hacked services are usually the result of utilizing a word for root password, which can be found in the dictionary, or an insecure software version being utilized. We recommend that you use a combination of letters, lower case and capital, numbers, and symbols, in no specific order. If your site or service is hacked, contact our technical staff wcwong8[at]intelweb.biz immediately, so that we can assist. |
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| What about software upgrades? cPanel/WHM comes installed to automatically update your software packages. |
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